Support

We provide our customers with free support for six months after each new purchase. This support includes:

Helping you with the installation process.
Solving any errors facing you.
Helping you to build up your numerical model.
Helping you to correct errors in your model.
Assisting you to use our software packages.

This support is provided through many channels including:

1- Our support ticketing system that you will find in your account:

2- Our email:

plpak@be4e.com

3- Through Skype:

Chat on Skype

What happens after the six-month free support:

You will still have full access to your package licence. But in order to extend your customer support, you will need to renew it.